Privacy Policy

Effective Date: July 8, 2026

At VIVAZEN, your privacy matters. We believe trust is earned through transparency, so this Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

By using Vivazen.com, you agree to the practices described below.

 

Information We Collect

We collect information in several ways when you visit or interact with our website.

Information You Provide

You may provide information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Account login information
• Product reviews
• Customer support communications

Payment information is processed securely through our payment providers. Vivazen does not store your complete credit card information.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring websites
• Shopping activity
• Cookies and similar technologies

This helps us improve website performance and provide a better shopping experience.

How We Use Your Information

We use your information to:

• Process and ship orders
• Provide customer support
• Communicate about purchases
• Send promotional emails (if you opt in)
• Improve our website and products
• Prevent fraud and maintain security
• Personalize your shopping experience
• Comply with legal obligations

We do not sell your personal information.

Marketing Communications

If you subscribe to our emails or SMS messages, we may send you:

• Product updates
• Promotions
• Educational content
• Special offers

You may unsubscribe at any time using the unsubscribe link in our emails or by replying STOP to text messages.

Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Measure website performance
• Analyze visitor behavior
• Deliver relevant advertising

You can manage cookie settings through your browser. Disabling cookies may affect certain website functionality.

Analytics & Advertising

We use third-party services that help us understand how visitors use our website and improve our marketing efforts.

These services may include:

• Google Analytics
• Meta (Facebook)
• Google Ads
• Klaviyo
• Shopify
• Triple Whale
• Other marketing and analytics providers

These providers may use cookies or similar technologies to collect browsing information.

Sharing Information

We only share information when necessary to operate our business.

Examples include:

• Payment processors
• Shipping carriers
• Email and SMS providers
• Website hosting providers
• Analytics providers
• Fraud prevention services

These companies receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We use industry-standard administrative, technical, and physical safeguards to help protect your information.

While no system can guarantee complete security, we continually work to protect the information entrusted to us.

Your Privacy Choices

Depending on where you live, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Request a copy of your data
• Opt out of certain marketing communications
• Limit certain uses of your information

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include:

• Knowing what personal information we collect
• Requesting deletion of personal information
• Correcting inaccurate information
• Requesting access to your information
• Opting out of certain data sharing for advertising purposes where applicable

We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Vivazen.com is intended for adults.

We do not knowingly collect personal information from children under 13 years of age.

If we learn that we have collected information from a child under 13, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date shown at the top of this page.

Your continued use of the website after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Vivazen

Website: https://www.vivazen.com

Email: info@vivazen.com